Before you enter a dispute with PayPal, please contact our Customer Services department at hello@bulk.com as they will be able to resolve your issue for you. If you are considering logging a dispute with PayPal because you have not received your goods in the timeframe you perceive as acceptable, please contact us and we'll be happy to resolve this for you. Information on our delivery timeframes is freely available on our website, in the delivery section.

If we resend any item(s) after you have logged a dispute, we will ask you to remove the dispute before we reship the replacement goods.