Returns Policy

How can I return my order and what are your guidelines

  • Updated

We understand that occasionally you may change your mind or want to return an item to us. If you wish to return it to us, please send it to the below returns address within 30 days of delivery.

Please note that we cannot accept the return of items which have been opened or part-consumed.
Any returns can be sent to either of our distribution hubs: -

England:
Bulk™
(Returns)
Unit 1, Gunfleet Business Park
Brunel Way
Colchester
Essex
CO4 9QX
England

Poland:
Bulk™
(Returns)
Łąkowa 23,
Mirków,
55-095,
Poland

Please note that we are not able to cover the cost of returns postage on standard returns.
When you return the items back, please make sure you include a covering note with your order number, name and the reason for return otherwise we may not be able to process your return.

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