If for any reason you have decided to cancel your order, please contact our customer service as soon as possible on email; hello@bulk.com or live chat so that we can help you with your request. Nevertheless, you should be aware that it is only for a limited time that customer service has the opportunity to cancel your order. Please note that our customer service is open Monday to Friday 09.00 - 18.00. If your request is received after closing time, during the weekend or public holidays in the UK, customer service may not be able to fulfill your wish to cancel your order.

If you want to cancel your order, the best thing you can do is call us as soon as possible.

If we can not cancel your order, you can return it to us according to return guidelines.